Facebook is the 4th largest country by population.
YouTube is now the second largest search engine.
Every 80 years things/habits repeat themselves.
Do a little customer service on social media.
Read this book: Ultimate Question: Driving Good Points & True Growth by Fred Reichheld
It's not about ROI, it's about engagement.
Go to hootsuite.com to manage your social media.
Go to socialware.com to protect it.
Thursday, March 25, 2010
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Amanda,
ReplyDeleteThanks so much for referencing some of my points during the MHIA presentation! Best of luck to you with your marcom efforts.